![]() ![]() The strong authentication method you use depends on the method implemented by your participating organization. Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device. Use Touch ID, Face ID, or Passcode in a push notification to authenticate yourself on your mobile device.If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics. Receive a push notification on your mobile device that you approve as authentication.Use that code along with your username and password. ![]() ĝynamically generate a one-time use security code on your mobile device.VIP Access adds strong authentication to your normal login in one of the following ways: Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: : ICE Workspace: Securely decrypt and display critical files for authorized users.QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.Please let me knwo the answer or way to address this issue.Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. I have also read this FAQ / support doc, but it does not offer a complete or valid answer : Thats also assuming EACH of these providers's phone support reps even KNOW what a Symantec VIP 2FA Credential ID is.) its un-reasonable to expect users to have to call in and prove their identity to ALL their VIP 2FA (non-QR code) based accounts EACH time user gets a new phone or does a restore. (un acceptable, as im asking about ebay, eTrade ect. " Contact your Workplace IT admin to update your Credential ID" I have searched the Symantec Forums vigorously, and the only "answer" i found to this: ( so i can always re-scan them into any new phone or device i may have to get in the future, and can still login to these services). I have used TOTP based QR codes for many years, and these QR codes i physically BACKUP/PRINT offline, when i initially scan them into VIP Access. (as all a hacker has to do is click i dont have my VIP access code, and you are back to SMS based 2FA) If the answer is to have a backup method to logging-in to your various accounts, such as SMS backup, that defeats the ENTIRE purpose of using 30s generated codes. So how exactly do you "register the new Credential ID with the vendors" IF you CANT login to the account any longer? Each vendor will need you to update your Credential ID with them " You will need to register the new Credential ID with the vendors you use your 2FA (2 factor authentication) services with. The KB / faq doc gives this unacceptable answer to my question: VIP access iOS app, how do I login to My Paypal or My Merrill Lynch account *IN THE CASE that* i get a *new* iPhone, or have to do a full iCloud Restore ? as the VIP App's Credential ID will of-course CHANGE on new device/restore, *thus* the 30s generated VIP Sec Code will not match up with my prior codes (so i wont be able to login to account at that point). not for your place of work using VIP 2FA where you can easily contact your work IT admin) (my question is ONLY in the context of 3rd my party accounts, such as Merrill Lynch, eTrade, eBay, PayPal ect.
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